Imagine if it was possible to click your fingers and...everything was done!

You know the feeling...you're swamped! Emails, faxes, appointments, phone calls, requests, problems, solutions! Everything requires time and attention...just what you don't have. What if you could click your fingers and the proverbial fairy godmother appears and organises the whole thing. The business is a breeze, your life is a breeze! Yeah right...this is the real world isn't it? Well guess what...it can happen.

Jump forward 3 or 4 months, the business is calm, you know exactly who does what and when...and so do they! There's no questions, no confusion, your business is running not lurching as is normally reality. It's running at rapid speed directly towards your goals. Goals that everyone knows and is working towards together the same way again and again with complete predictability. So now the tough question, what would you invest for this to be real? Five, ten, twenty thousand dollars? Of course you would without so much as a thought, just do it! Pleeeease!

So here's how-

Open your mind and imagine this is possible

Forget everything you think you know about business systems

Visualise a perfectly formed business systems manual that is orderly and contains everything that anyone in your business has ever written about how you do what you do

Imagine that those who need this systems manual can get it whenever they need it, wherever they are and find anything fast

This is not a dream, call us fast to get your business running again.

The Secret to Writing Effective Operations Manuals - 2 day Intensive Course

Executive Business Resources and Transform Business Systems are excited to be offering The Secret to Writing Effective Operations Manuals training course. This is an intensive two day course to develop your skills in the planning and execution of designing a Policy and Procedures Manual for your business or organisation. The course is aimed at non technical writers who are required to document procedures and need to understand where to start and how to proceed in this interesting task.

Places are strictly limited to ensure that participants have an intensive training experience with our qualified and experienced trainer. The course has significant hands on content and will have plenty of material to assist with the learning experience.

NOTE: Places are strictly limited. Brisbane is filling fast and pre bookings are filling for the other locations.

Introductory offer - $990 Inc GST -Hurry, offer closes 15th May (Retail price $1320 inc gst.)
(covers all course materials, Morning Tea, Lunch and Afternoon Tea).

Click here for more information

Click here to register now

Brisbane 10th & 11th June 2008. Book now to secure your place. Sydney, Melbourne, Adelaide & Perth dates to be confirmed, email or call us to register your interest.

Out with the old and in with the new TKO logo

Systemising your business with TKO has a new look and feel. The new TKO logo design that you see right incorporates the full product name. The intention of the program to transform, revolutionise, focus and continuously improve your business systems is reflected by the circular arrows design.

Whilst everyone sees your branding differently the way your products and services are displayed in imagery is an important factor to the consumers perception. We hope you like it and that it inspires you to reflect on your own corporate imagery.

If you have not had a demo of TKO or a free 14 day trial yet please click here, the secret to fast and effective policy and procedure manuals is not far away.

The top 5 strategic actions to take right now

Define what your business will look like when its done & when that will be. Make a 1, 2 & 5 year projection of your business and if possible set a time frame for a future sale of your business. Make a spreadsheet with column headings like turnover, profit, markets, products, employee numbers, debt level and others and make rows with 2009, 2010 & 2013 then put the big picture targets in the cells.

Item
Year Revenue Profit Markets
New Products
Staff Debt

2009 $2Million 10% Vic/NSW Widget 1 20 $200K

2010 $2.5 M 13% Australia Widget 2 25 $100K

2013 $4 M 15%
Aust &
SE Asia
Widget 3 35 $0

Document who or what has to help you or change in order to affect each of the changes to these variables. Items that should be addressed include identifying what will change in relation to training new employees, recruiting new employees, coaching for you and key decision makers, research and development of new products and markets, finance solutions, new software solutions etc.

Systemise every step of every process in your business. Until you've documented the way you do what you do, you are making it up every day. Define the right way and write it down so that new employees have resources to assist with induction, training and upskilling so that everyone within your business as well as customers and suppliers receive a consistent and reliable product and service. This approach must not just be focused on the delivery of your product or service but the complete business including documenting your finance systems, human resources systems, management systems, sales systems, marketing systems, administration systems, quality systems and more. Understand the intricate web that exists between the processes that occur in one area with those of another. The effect of this will ultimately tell on the final pay day for your business...sale day!

Discover the 'face' of your business to the outside world. Experience first hand the paths to your door from a customers perspective. Make phone in and email inquiries from all of your marketing sources to ensure that they are operating how you intend. You would be amazed at how many internet inquiry forms that you complete on web sites that are never responded to...is that you? Further to this measure the cost of acquiring leads from each source and either stop completely or radically reduce the expenditure on those avenues that produce the least cost effective results. Just because your competitor does it doesn't make it right!

Ask questions. Ask your employees, customers, suppliers...everyone. Implement a job satisfaction survey that seeks feedback anonomoyusly from your employees about their roles and the systems they work within. Ask your customers to tell you what you did right and most importantly what you have done wrong. Tell them that you are on a mission to become the best <insert product/service> in the market place and that their feedback is vital to you being able to give them the service they deserve.